For example, if you have 10 licenses and want to add 2 more, the number reflected on this screen should be 12, not 2. Note: When you change the number of licenses, the quantity you select on this page should reflect the total licenses you need on the account, not just the additional licenses you want to purchase. Edit the plan by changing the number of licenses or changing the frequency of the billing cycle (monthly vs.On the Current Plan tab, click Edit Current Plan below to the plan you would like to update.Learn more about monthly and annual plans. If you are changing from annual to monthly, Zoom will pro-rate the remaining time on your annual subscription and apply a credit into your account to be used for the monthly plan. If you are switching from monthly to annual, Zoom will pro-rate the remaining time on your monthly subscription and credit it towards the annual pricing. If you are adding licenses, you must assign those licenses to users. Note: If you are removing licenses, make sure you unassign the licenses under Users in User Management. You will still have access to those licenses until the end of your subscription term. If you are removing licenses, this change will occur at the end of your subscription term with no refund or credit. If you need to add users and must purchase additional licenses, Zoom will pro-rate the new licenses price plan for the remainder of the payment period so that it will renew on the original payment cycle. Changing the number of licenses or frequency of payments Learn more about downgrading from Business to Pro. Note: If you want to downgrade from a Business plan to a Pro plan, you can do so through the Zoom web portal. You will receive confirmation that your purchase was completed successfully. Click Place Order to complete your purchase. ![]() I f you need to change anything, click Edit in the section you would like to change.
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